Below are reviews! check out what they're saying
THE BEST CUSTOMER SERVICE AROUND!Since the economy fell out from underneath us, its been hard just to maintain a decent lifestyle these days. I about freaked out when our computer just stopped working. EVERYTHING WAS THERE!!!! OUR LIFE. Well after looking around, calling for prices, we were surprised to find that most computer repair places wouldnt even give you a general price for service based on your description of the issue and then lure you down there only to discover that you have pay diagnostic, and repair. OR, they would be just outrageously high on the hourly. When me and Jim came across linear computer solutions, the fact that he was a D.o.D employee instantly offered us a little security and we decided to call with flat rates being the selling point. Nate came by the same day, was here about 4 hours, got us up and running, made it faster than ever, didn't charge us extra for the optimization of windows, showed us we were loaded with viruses, fixed that for no extra charge, and didn't even mind that we both hovered over his shoulder the whole asking questions. He is the POSTER BOY for perfect customer service. On top of all of that said that we had free tech support as long as we remain customers. My husband flat out said that his our computer will only be brought to him from now on. That is the first time i can remember feeling like I.., THE CUSTOMER..... was important and my needs as a customer were the primary purpose form the job. I asked why someone with his type of skills charges so little. This is my favorite right here.....
Obtaining a new customer that becomes a loyal one, to me, is all the payment ever needed :) At linear, you are the priority the customer, and that alone made me give him a 50 dollar tip. LINEAR, NATE, YOU HAVE NEW CUSTOMERS FOR LIFE!!!!!!!!!!!!!!!!!!!!! |
What a pleasant experience!My name is Julie, I found this ad here and decided to try them out. I usually do not bother writing reviews, but the experience was by far the best I have encountered. I am one of those, "if its electronic, I will probably ruin it" types so needless to say i have used quite a few TV, and computer repair companies. For some reason my laptop was on, but wouldnt display anything. I could eject the cd drive, see the wifi light flashing and everything. This had me SUPER FRUSTRATED as i am a student and need this for my school work. i called and and talked to Nate and he said could be anything. I agreed to have him come take a look. When he showed up... took one look and said with a chuckle.. "watch this" pressed a couple of keys and BAM, it was working again. He showed me on my keyboard there are symbols, numbers, letter etc. in a light blue, and showed me that when you hold the FN key and hit anyone of these keys it does something :) so apparently i made the display go into sleep mode on accident and it could only be woken up by this method. He refused payment , but i insisted. So what he what he did was stick around for about an hour and half and taught me all kinds of useful stuff with the programs i use for school. Now i i do things about 10x faster because of NATE. He is the first tech to really make me feel like I mattered.
Thank you Nate, you now have a loyal customer... Julie |
ABSOLUTELY AMAZING!!!!!!!!!I don't know much about computers, just that I need mine for staying in touch with family and at times for letters and email at work. Somethings been wrong with my computer, and it hasn't been working for weeks. I Called Nate at Linear, he came by that day, fixed it in 20 minutes, explained that i had a virus, and installed some software that will immunize my system or my money back!!!! How can you beat that? I've brought my computer to Best Buy for repair, waited weeks and paid hundreds of dollars, it's nice to see there are still some companies there aren't trying to squeeze every penny out of you they can. I recommend this company and will be telling my friends about it.
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Express computer service for business and homeWe would like to thank the Nate at Linear for resolving our office networking issues. Our network was slow and we needed backup help. He was at our office within a few hours and resolved all quickly and efficiently. I was so impressed, I had Him install wireless internet in my summer home. Many thanks for jobs well done. Highly recommend, this guy is a pro.
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Best computer repair service in RENO!!My experience with Linear is always very friendly and always availible anytime and with anything because I know nothing about computers. If I make that phone call, they are always right there to help me and walk me through the process. So I am very thankful that I have him there the help me.
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My Computer repair SaviorI've been using Nate and his service for the past year. He has always been responsive to my requests for service and has handled a wide variety of software and hardware problems skillfully and with efficiency. I wouldn't think of using anyone else for my computer needs. I am pleased to recommend Linear to anyone with a computer problem.
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